Set up the booking calendar Praxis Desk

Activate the Online Booking Calendar and configure the basic settings so patients and clients can book appointments online.

Prerequisites

• You have the Unternehmen: Online Buchungskalender Einstellungen permission.

Activate online booking

1. Open Settings → Kalender & Termine → Online Buchungskalender.
2. Click Aktivieren.
3. Read the notes in the Aktivieren window and enable the toggle to accept the terms. Only then can you click Zustimmen.
4. Click Zustimmen.

The settings tabs only appear after activation. You'll find them right below the activation section: Grundeinstellungen, Terminbuchung, Terminbucher, Farben, Benutzer, and Standorte.

Note: Each tab has its own Speichern (Save) button. Changes on one tab aren't saved automatically when you save another tab — save each tab separately.

To deactivate online booking again, click Deaktivieren and confirm the dialog.

"Grundeinstellungen" tab

This tab controls the basic booking flow:

• Reihenfolge der Schritte (order of steps): Drag user, service, and location into the order you want.
• Standort überspringen (skip location): If only one location is available, this step is skipped and the location is selected automatically.
• Benutzer überspringen (skip user): If only one user is available, this step is skipped and the user is selected automatically.
• Verfügbarkeit des Benutzers überprüfen (check user availability): When enabled, users without a free slot in the relevant period are hidden from the user selection in the booking calendar. Enabled by default.
• Standardkategorie (default category): Category preselected when choosing a service. Default: "Sonstiges".
• Teilnehmeranzahl bei Kursen anzeigen (show attendee count for courses): Current & max. attendees, max. attendees only, or hidden.
• AGB für die Online-Terminbuchung (terms for online booking): Text customers must confirm when booking.

"Terminbuchung" tab

This tab controls how the calendar is displayed and the rules for bookings:

• Angezeigte Wochentage (displayed weekdays): Which weekdays show up in the booking calendar. This is a display option only — it doesn't change on which days appointments are actually available. All 7 days are active by default.
• Unterteilung einer Stunde (hour subdivision): Display interval, e.g. 15-minute intervals (default). Also a display option only.
• Abstand zwischen Terminen (spacing between appointments): Minimum gap required between two appointments of the same customer. Default: "keine" (none).
• Terminbuchungen (appointment bookings): Minimum lead time between booking and appointment start, e.g. 1 day. Default: no lead time.
• Terminlimit (appointment limit): Maximum number of individual-service appointments per calendar week per customer. Default: unlimited.

Note: Appointment length and prep/wrap-up time aren't set here — they're set directly on each service.

"Terminbucher" tab

This tab controls how customers can manage their bookings:

• Terminstornierungen (appointment cancellations): Whether and until what deadline before the appointment customers can cancel online. Default: 24 hours.
• Standardmäßig zur Buchung (default booking access): Whether customers can book right away or need to be manually approved first. Default: "Zulassen" (allow).
• E-Mail Adressen erlauben (allowed email addresses): Restricts which email addresses can be used for bookings, e.g. to a specific domain.
• Zusatzfelder (additional fields): Sets whether extra fields during registration are required, optional, or disabled.

"Farben" tab

Adjust the booking calendar's colors to match your branding. Use the Erweiterte Farbgestaltung (advanced color settings) toggle to fine-tune individual colors (headings, navigation, menu, buttons, calendar). The Farben zurücksetzen button restores the default colors.

"Benutzer" and "Standorte" tabs

Drag and drop to set the order of users or locations in the booking calendar. Open the action menu on any entry for its individual settings:

• Users: Buchbare Wochen (how far in advance an appointment can be booked with this user, default 6 weeks) and Buchungsintervall (time slots for bookable appointments, defaults to the service duration).
• Locations: Whether the location is bookable, plus — once enabled — its name and description for the booking calendar.