Create a Service Praxis Desk

You create individual services under Services → Individual Services. This is where you manage all bookable offerings of your practice or studio.

How to do it

1. Navigate to Services → Individual Services.
2. If you work with several companies (cooperation), use the company selector at the top of the page to choose the company you want to create the service for.
3. Click Create Service.
4. Fill in the tabs (see below).
5. Click Save.

Note: The new service belongs to the company you chose in the company selector.

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General

Here you define the basic information for the service.

• Name – The label for the service. This name appears in the calendar and during booking.
• Description – Optional description text. Shown to clients and patients during online booking.
• Category – Assigns the service to a category. You can leave this field empty.
• Client Duration – How long the service takes from the client's perspective. This value determines the time slot in online booking.
• Internal Duration – The actual processing time if it differs from the client duration. Leave empty to use the client duration.
• Preparation Time – Buffer before the appointment. Automatically blocked in the calendar.
• Follow-up Time – Buffer after the appointment. Automatically blocked in the calendar.
• Gross Price – Price including tax. Used during billing.
• Color – Optional color for display in the calendar.

Note: Don't mix up client duration and internal duration. Client duration controls the visible time slot in online booking; internal duration controls the actual calendar block.

Users

Here you define which staff members can provide this service.

• Select from the list of registered users those who are authorized for this service.
• Only selected users appear as available options when booking an appointment for this service.

Resources

Here you link rooms, equipment, or other resources to the service.

• Select the resources required for every appointment with this service.
• offisy automatically reserves the linked resources when an appointment is booked.

Online Booking

Note: This tab is only visible when the Online Booking Calendar module is enabled.

Here you control how the service appears in the online booking calendar.

• Bookable online – Determines whether the service is visible and bookable for clients and patients in the booking calendar.
• Further settings control the display and order in the booking widget.

Other

Here you'll find additional settings that don't fit into the other tabs.

• Internal notes or supplementary configuration for the service.

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Common errors

Price not entered Without a gross price, the service can't be billed correctly. Always enter the price directly on the service, not only on the invoice.

No users assigned If nobody is selected in the Users tab, the service may not appear when booking an appointment.