Cancel an Invoice Praxis Desk Kasse

Void an existing invoice with a cancellation. To create a corrected invoice instead, see Correct an invoice.

Requirements

• You need the Stornieren permission.

Required license

Cancellation is available in Praxis, Kasse, and Desk without an add-on.

How to proceed

Canceling an invoice voids it. The original invoice stays in place and gets marked as canceled, and a reversing entry is created.

1. Open the invoice list, the customer record, or the invoice detail view.
2. Open the action menu for the invoice, fee note, or receipt.
3. Click Cancel Invoice (or Cancel Fee Note, or Cancel Invoice or Receipt, depending on the document type).
4. Enter the reason for the cancellation in the Begründung field. This field is required.
5. Confirm the cancellation.

Fig. 1The cancellation dialog with the invoice data and the Begründung field.

The invoice is now marked as canceled, and the reversing entry appears as its own cancellation invoice.

Common issues

• No cancel option in the menu: The invoice is a draft, already canceled, or is itself a cancellation invoice. These states can't be canceled.
• Message "Bitte geben Sie einen Stornogrund an.": The Begründung field is empty. Enter a reason and confirm again.