Telemedicine overview (all video consultations) Praxis Desk

The Telemedicine overview shows all video consultations at a glance, independent of the customer record.

Benötigte Lizenz

This feature requires the Telemedicine add-on for Praxis and Desk.

Where do I find the Telemedicine overview?

Open Analytics and click Telemedicine.

Requirements

• Telemedicine add-on active
• Telemedizin: Einstellungen permission (write)

Filter

• Date range — narrows the list to a date range. The default is the current month.
• Company selector — shows video consultations for a specific company if you manage more than one.

Data table

The table shows these columns:

• Name — clickable, opens the call's view
• Moderator
• Status — Open (green, call in progress) or Ended (red)
• Customer/Patient — opens the customer record in a new tab
• Participants — number of participants
• Start
• End

The default sort order is Start descending. The list updates live when calls are created, changed, or deleted.

Row actions

• Open view — click the name
• Send email invitation
• End call
• Delete call — with confirmation

Create a video consultation

Click Create. The setup modal is the same as the one in the customer record.

Column configuration

Show or hide data table columns using the column configuration.

Permissions

Viewing and managing the Telemedicine overview is controlled by Telemedizin: Einstellungen.